Thanks for choosing “Green-Backyard” product. We will always strive to provide you with the best service. Please read our warranty terms carefully and understand our warranty service.
For peace-of-mind, we offer a 30-day return or replacement service if you are not satisfied with the purchase. The product must be in new or like-new condition with its original trademark, manual and accessories that were included when delivered.
With a lifetime warranty on all cables, a 3 years warranty on devices, and a Lifetime Guarantee against defects in workmanship on all custom products, you can be sure your investment is protected. There is no need to register, just provide a copy of the invoice. The warranty period begins on the original purchase date.
What is included?
Items purchased from “Green-Backyard” are damaged by manufacturing failure or normal operation. Consumers have material defects during use of the camera; we will bear the responsibility to repair the product.
What is excluding?
Product damage due to acts of nature, for example, lightning strikes, flood, tornadoes, earthquake, and the like
The product not working properly caused by improper operation.
Product damage caused by the operator uses an incorrect accessory.
The product damage caused by improper voltage or power supply.
Product damage caused by the customer self-repair.
If the product’s warranty period expires or the product has no warranty, we can still repair it for you. In such circumstances, you will have to bear the full cost of maintenance and transportation of the product in the real-time processing.