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Hi Thomas

Thanks for your contact.

The camera doesn’t have a password while you receive it. The app has instruct you to add the new password to the camera when you try to connect the camera to your home WiFi for the first time. It is not the password of iCSee app. It is the password you have input twice after the radar scan complete.

Only you will know the password. Any new devices try to log into the camera, it needs that password.

If you can’t remember the password, you will have to reset the camera that will disconnect the camera from your home WiFi. You can start from the beginning to add the camera to the home WiFi again.

This is the video, you may see whether it can help you recall the password to avoid the reset the camera.

Best regards,


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