How Can We Help?
Thanks for your support. This is Letitia from the support team.
This email is sent to inform you that we have divided your order into two packages as sending three cameras in one package is overweight. which may cause a custom duty fee.
One package includes two cameras, the other includes one camera. Therefore you may receive three cameras in total from two packages that are delivered by one after the other.
The below is the tracking information for reference.
Package one(3 cameras): 8932390132 https://www.dhl.com/en/express/tracking.html?AWB=8932390132&brand=DHL
Package two(2 cameras): 1322678324 https://www.dhl.com/en/express/tracking.html?AWB=1322678324&brand=DHL
If you have any comments on this issue, please let us know.
Have a nice day.