GB10039 US-UPS-可能丢件

Hi,

Thanks for your contact. This is Letitia from the support team.
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The delivery status showed the package has been delivered to the front door on 23, Feb 2021.
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Could you please confirm is it possible that your family or the neighbors have signed for the package? Or could you please try to search the corners and surroundings of your house?
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Below is the tracking information for reference.
 
Tracking number: 1Z94R8E20392446154
https://www.ups.com/track?loc=en_DE&tracknum=1Z94R8E20392446154&requester=WT/trackdetails
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If there is no result, you can try to call the local UPS or the carrier to see if the package was delivered to the wrong address.
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Call: +1-800-742-5727 
 
If you have any questions, please feel free to let me know. Looking forward to hearing from you.
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Best regards,
Letitia