How Can We Help?
Thanks for choosing us. This is Letitia from the Green Backyard support team.
Sorry to inform you that our WiFi camera was just out of stock in the USA. So the camera will be sent from the Hong Kong warehouse by DHL.
You may need to wait 7-12 days before you receive the package.
We noticed your note that the camera is a gift, so we want to confirm if you can accept the delivery time? If you can’t wait, we can cancel the order and issue a full refund to you.
Sorry for the inconvenience caused to you. Looking forward to hearing from you soon.