How Can We Help?
Thanks for your contact. This is Letitia from the Green Backyard support team.
The bird feeder camera is only in stock in Hong Kong warehouse now. So the camera was sent from Hong Kong by DHL.
Due to the Labor Day holiday, the whole delivery time was delayed about 5 days. You are expected to receive the package in 6-10 days.
The tracking information will be updated after it is picked up. Once it is picked up by the DHL, generally you will receive it in 1-2 days.
Sorry for the inconvenience caused to you. If you have any other questions, please don’t hesitate to let me know.