GB10027 未及时通知鸟笼物流延迟，10%discount

Hello,
 
Sorry for keeping you waiting. This is Letitia from the support team.
 
I apologize that because of our negligence we didn’t inform timely you that our birdhouse was out of stock and it is being replenished to the Poland warehouse.
 
Due to customs clearance, the replenishment has been delayed, and we can’t arrange the delivery of your order before 24th Jan. So you will receive the package in about 9-11 working days if there is no accident.
 
We would like to provide a 10% discount to you as compensation of the inconvenience.
 
We really care about your thought on this issue. Beg for your understanding.
 
Best regards,
Letitia