How Can We Help?
I apologize for the delay. This is Letitia from the Green-Backyard support team.
We ran out of stock of the WiFi camera in the European warehouse and it is on its way to be refilled. And because of the CNY holiday, the delivery time is longer than usual. We will ship your order by the end of this week from the Poland warehouse. You are expected to receive the parcel in about 3-5 working days after the order is shipped.
Tracking information will be emailed to you as soon as it is available.
We also will provide a 10% discount (refund) after you receive the camera kit.
If you can’t wait, please let me know. I can cancel the order now and release the full refund.
Sorry for the inconvenience.