Category: 售前

Hi

Thanks for your contact. This is Steve from the support team.

I am afraid we can’t accept PO for ordering. We are an online sales company in Hongkong. You can either use Paypal or credit to order the camera in our online store.

It will take about 6-8 days before you receive the camera after you place the order. The camera will be shipped from the warehouse in Poland.

There is 30 days return for a refund if you don’t like the camera.

If you have any questions, please don’t hesitate to let me know. I will be happy to assist you.

Best regards,
Steve

It is important to know the camera only works with 2.4Ghz WiFi. If what you have is a dual-band router that has combines 2.4Ghz and 5Ghz into single WiFi, you will have to log in to your router and give an independent name to 2.4Ghz WiFi, otherwise, the camera will not work.

Also, the camera is not waterproof, please sealed the roof and protect the camera from the rain.