How Can We Help?
Thanks for your comment on our product. This is Letitia from the support team.
The camera you bought is used for mounting inside the birdhouse to live viewing or record birds activities from remote mobile.
We have another type of bird watching camera used for monitoring bird feeder. The below is the product link for reference. https://green-backyard.com/collections/ip-bird-camera/products/bird-feeder-camera/
We will also launch a battery powered trail camera used for wildlife monitoring outdoors in the following weeks. If you have interest, we would like to keep you informed at that time.
But anyway, as we provide a 30 days return guarantee, so attached please find the RMA for reference. We will refund you when we receive your tracking number.
If you have any questions, please don’t hesitate to let me know. I will be happy to assist you.