担心设备安全,黑客

How Can We Help?

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Hi,

Thanks for your email. This is Steve from the support team.

I understand your concern. The camera can be hooked up to your WiFi network with the same WiFi technology you use on the mobile phone. Once the camera is online, you will be able to view the camera through the internet on the mobile app.

The camera will send a heartbeat message to the cloud server in order to assist the mobile app to build the connection. That is why you don’t need to configure the WiFi router and you can view the camera outside of the network. It is a common technology these days.

You can simply disable this function or just remove the gateway IP address of your router in the camera. The camera will only stay inside your local network. It is unable to live stream to the outside of your local network.

As long as you have added the password to the camera, people can’t hack or see your camera. It is the technology being used for IP surveillance over 5 years which requires more strict privacy.

There is still one more option. The camera has internal WiFi built-in. The signal is not very strong, but you still can connect the camera’s internal WiFi directly to access the live video and playback the footage while you are around with the camera. The camera will have zero connection with your existing network if you use the camera’s internal WiFi.

If you have any questions, pls contact us and we are glad to help.

Best regards,

Steve

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