How Can We Help?
Sorry for the inconvenience – This is Steve from the support team.
You should be able to hook up the camera to your WiFi network, but please be sure the camera is working with 2.4Ghz WiFi. It doesn’t work with 5.8Ghz WiFi. You also need to place the camera closed to the router while you try to set up the home WiFi for the camera. Here is the video guide, would you like to follow the guide to try it again? (https://green-backyard.com/pages/hook-up-birdhouse-camera-to-wifi/)
Once you can see the camera online, you may need to change the resolution of your camera if you are experiencing the choppy video. The attached I have provided you the guide to change the resolution and frame rate. It should even improve the WiFi connectivity even under AP mode.
If you have any questions, please don’t hesitate to let me know. I will be happy to assist you.