How Can We Help?
Thanks for your email. This is Steve from the support team.
Firstly I would like to know whether you own the WiFi birdhouse camera or PoE IP birdhouse camera. There is an antenna and no Ethernet port at the pigtail with WiFi house camera. If what you have is the WiFi birdhouse camera, you should follow the below instruction to hook up the camera to your WiFi network.
Please note the camera only works with 2.4Ghz WiFi network. https://green-backyard.com/pages/hook-up-birdhouse-camera-to-wifi/ If you have PoE IP birdhouse camera.
This is the guide to connect the camera to your router. https://green-backyard.com/pages/how-to-install-poe-bird-box-camera/
If you have any questions, pls contact us and we are glad to help.